iQ-Scorecard™

iQ-Scorecard

Qualex’s iQ-Scorecard™ is a property guest management solution that includes a guest database (i-Platinum reception), i-marketing and i-business intelligence services that provide hospitality and gaming companies with a low cost, high reliability solution to your BI needs.

Qualex BI-as-a-Service (BIaaS) offers a database-driven OLAP guest management solution designed to support hotel and resort operational departments with one clean and complete view of the guest and the applications and programs to maximize ROI on the property’s most valuable assets — its guests and its guest data — for a low monthly fee with no capital investment.

The solution provides:

•    Cleansing, enriching and consolidating guest data from diverse operating systems.
•    Designing, developing, maintaining and managing guest-centric databases.
•    Designing and managing web-based guest relationship management applications.
•    Marketing support and consulting.

The solution supports the following departments:

•    Executive Office (GM, AGM, CFO, Owners)
•    Hotel Operations (Reservations, Front Desk, Guest Services, Concierge)
•    Revenue Management
•    IT
•    Sales & Marketing
•    Food & Beverage
•    Spa, Tennis, Golf, Recreation and Retail

The Solution is affordable:

•    No fees are due until the database is operational.
•    Trial options are available.