To ensure long-term survival and success, insurers must not only keep their customers happy but also remain profitable in an ever changing industry. Qualex can help deliver peace of mind to insurers by managing risk, increasing customer profitability and improving operational efficiency in the following ways:

Claims Fraud Management

With insurance claims fraud becoming more widespread and particularly attractive to organized crime syndicates, insurers are in need of fraud detection more than ever. Our solutions can help you uncover fraudulent claims that previously went undetected as well as aid in the prioritization of fraudulent claims and reduce false positives, among other things.

Cross-Sell/Up-Sell

Despite its importance, many insurance companies struggle to perform effective cross-selling. Market basket analysis uses historical data on policies held by clients as well as details of active policies, customer demographics, claims propensity and other key variables to predict cross-sell opportunities.

Customer Retention

Our solutions allow insurers to use the customer data they gather from all corners of their enterprise to calculate a customer's likelihood to have a specific policy lapse. Marketers can use these "likelihood" scores, in combination with customer profitability information, to segment the existing customer base and effectively target valuable customers to prevent further attrition.

Customer Segmentation

Our solutions give insurers access to the analytical depth of SAS to help marketers create more accurate customer segments and predict customer behavior, which in turn gives insurers the power to create better-targeted product offers, product communications and bundled services.

Performance Management

With the broadest, deepest range of offerings for performance management available, Qualex helps financial institutions increase revenues, manage risk, reduce costs and bring context and direction to your business intelligence initiatives.

Risk Management

Enterprise risk management delivers a current, credible understanding of the risks unique to your organization across a broad spectrum that includes all types of risk.